Training & Coaching Programs

Real-world training, not just theory

gTime’s executive team brings deep industry expertise and proven leadership. President & CEO Scott Horn and Executive Vice President Mary R. G. Grimes hold degrees, professional certifications, and have won brand, national, and international awards. Together, they offer more than 75 years of travel industry experience and a strong passion for sales and training. Their firsthand knowledge gives them a clear understanding of what it takes to succeed as both a travel advisor and a sales representative. Mary has also developed training programs and manuals for national organizations and managed corporate airline strategies. She served as Department Chair and Instructor in Tourism and Hospitality at an accredited business college.

With that foundation, gTime offers tailored training programs for individuals, small sales teams, branch offices, and entire organizations. Each program includes instruction, role play, real-world application, and feedback. Best practices, motivational elements, and practical next steps are woven throughout ensuring participants leave with actionable insights rather than just theory. As travel schools other than on-line instruction are no longer readily available, gTime is now offering these courses in person, with hands-on experience preparing participants for the real world of travel sales/service. Combined with gTime’s exclusive methods, this approach keeps learners engaged long after the session ends.